FAQS

Theme Questions

You can read more about our return/exchange policy as well as all NG+ policies by visiting the Policies page.

Yes, we do offer domestic and international shipping to all of our orders.

Yes, we do provide a fast shipping service that will charge extra fees on your order.

Shipping costs are calculated based on the volumetric weight, shipping address and the value of each order.

Depending on where you are located, our shipments normally take 4-6 days after dispatch.

Customers are able to cancel, change, edit their orders before dispatch.

Once an order is dispatched, customers will receive a notification email providing you with the shipment details and tracking number.

NG+ offers the world most trusted payment gateways, customer privacy and security is at our upmost concern.

NG+ websites accepts payments through PayPal, Credit Cards, Debit Cards.

NG+ communication team will reach out to content creators, at the moment we don't offer a sign up procedure for public.

NG+ content creators will advertise their merch and give away promo codes to their fan base and followers.

NG+ is a Qatari owned LLC company based in Doha, Qatar.

With the recent world wide events concerning safety, the biggest economic countries are moving towards eShops, a safe/relaibe and fast way to get your orders from the comfort of your chair.

Customers who wish to edit any details can visit their account Dashboard, and navigate to Shipping Addresses.

Yes, cunstomers may cancel their orders before the order is dispatched, please review the policies page for more details.

You can always send us your feedback, concerns by heading to the Contact US page from the website's main menu, we are more than happy to answer any questions you may have.

Unable to find satisfactory answers ? Contact Support

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